General Inquiry

Contact us for technical, product-related, and general inquiries.

For technical questions, product-related inquiries, bulk supply discussions, or general inquiries, please use the contact form below.

If you would like to request pricing, availability, or place an order-related inquiry, please use our Order Inquiry form.

We welcome inquiries from academic institutions, research organizations, and distribution partners worldwide.

Shipping Conditions

  • Dry ice shipment (recommended for stability)
  • FedEx Box S shipment (available upon customer request)

Biolinks K.K. guarantees product quality at the time of shipment only. FedEx Box S shipment is selected at the customer's discretion and may not be suitable depending on compound stability, season, and transit conditions.

Dry ice shipment is recommended for most compounds.
Please include product name, destination country, and your technical or general questions if applicable.

Shipping & Order Terms

  • FedEx account number is required (freight collect).
  • Standard shipment day: once a week, typically on Tuesdays.
  • A handling charge of USD 50 applies per shipment.
  • First-time orders are accepted on a prepayment basis.

We also welcome inquiries regarding bulk supply, custom production, and research collaborations.

For quotation or purchasing, please use our Order Inquiry form.

If you prefer direct email, you may also contact us at support@biolinks.co.jp.

For Research Use Only. Not for human or veterinary use.